Industry Leading Bank Grade Encryption Software

All interactions with SmartVault occur over an encrypted channel. We employ SSL to protect your documents, passwords, and interactions with SmartVault from eavesdropping.

SmartVault encrypts your documents and all information stored in our databases at rest using AES-256. Our security FAQ provides more details.

SmartVault is designed to allow access to documents via authenticated logins. In other words, documents stored in SmartVault are only accessible if you log into the service or share the documents with another individual who must log into the service. SmartVault employs an Activity Log that you can use to review:

• Who has been granted permission to access documents?
• Who has actually accessed documents?

SmartVault classifies the information you store in SmartVault into two categories: confidential data and sensitive data.

Your documents and metadata are always stored using highly redundant replicated storage. Multiple copies of metadata and documents are stored in multiple geographical locations and backed up regularly to ensure data availability.

Many customers face compliance pressure when managing sensitive customer information and documents. SmartVault’s security practices and Activity Log can support a document workflow that complies with regulations like HIPAA, FINRA, SEC, and more.

Protecting your assets is a team effort between you and SmartVault, and we take this partnership very seriously. As such, we feel it is critical to help you do your part. Security is a tough balance between protection and efficiency. Just as military fortifications are very secure, they are hard to enter and exit. The additional procedures Protecting your assets is a team effort between you and SmartVault, and we take this partnership very seriously. As such, we feel it is critical to help you do your part. Security is a tricky balance between protection and efficiency. Just as military fortifications are very secure, they are hard to enter and exit. The additional procedures that secure the facility effectively slow down operations within. That being said, we want to provide you guidance on measures that you can take to improve your protection and still meet your business needs.

Here are some simple steps that every SmartVault user should employ:

• Protect your session by signing out of the service when not in use
• Use good password practices, such as:
  • Using a strong password (lowercase, uppercase, numbers, symbols, etc.)
  • Changing your password every 90 days
  • Not using the same password you use at other sites or other computers
  • Not sharing your password with anyone, including SmartVault employees. (SmartVault employees are never allowed to ask you for your password.)
• Further, we encourage our customers to assess their own, individual data protection needs. For example, if you require additional data protection beyond what the SmartVault service provides, you can use third-party encryption systems to encrypt documents before storing them in SmartVault.

SmartVault has features like 256-bit AES encryption, strict access controls and granular user permissions, automated data back-up and recovery capabilities, and detailed audit trails for all document access and activity.